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COLLECTION OF PASSPORT / DOCUMENT

Applicants need to provide the correct address for official communication on the visa form. If this is to be someone other than the applicant, this needs to be completed on the application form and an additional FORM 956 will need to accompany application. This is available from the website at: http://www.immi.gov.au/allforms/pdf/956.pdf.

Information provided in this form will be noted as the official address for written communication and the courier will be sent to the same address. The only exception would be if the person receiving the passport has an authorization letter from the applicant.

The address provided by the applicant should be serviceable through Blue Dart. We request you to kindly check the serviceability of Blue Dart, for the return address by calling us on our Helpline numbers or writing to us at info.auin@vfshelpline.com. Applicants are requested to provide pin code for the location, to check serviceability.

To receive the Passport/Document via Blue dart courier you are required to provide a valid photo ID i.e. Driving license, Voters Card, Pan Card, Official ID at the time of delivery of passport. This includes if a family member will be receiving the delivery. The delivery person will cross verify the name on the ID with the receiving given by the receiver of the Documents/Passport.

Applicants will receive a SMS and Email alert on the mobile number and email address provided while lodgment of the application, once the processed application is couriered or is ready for collection at VFS application centre.

The counter collection facility is available for applications lodged at Delhi and Kathmandu only.

Applicants who have opted to collect the passport at counter will need to show ID proof to the VFS staff at the time of collection of Documents/ Passports.

Representatives/Agents/Consultants collecting the Documents/ Passports at counter will have to provide an authority letter from the applicant clearly stating the name of person & agency authorizing them to collect documents/passport on their behalf.

The sample format for Authority letter has been provided below: